The front office of StaxUP Storage - Chula Vista, with two chairs sitting across from the reception desk.

Questions to Ask When Renting a Storage Unit

StaxUP Storage | February 18, 2025 @ 12:00 AM

Putting your things in a self storage unit is a big choice, especially if you want to make sure they are safe and easy to access when needed. If you plan to use a reputable storage facility like StaxUP Storage, work with our helpful staff to get all the information you need before you store. If you ask the right questions at the beginning, storing things will go smoothly and with no problems. Here are some of the questions you may want to ask before you store.

What Are the Facility’s Security Features?

One of the main factors to consider when picking a storage facility is security. You'll be leaving your belongings at this facility for what could be a very long time, so it's essential to make sure that the location you choose has top security measures in place to ensure your peace of mind. Ask about the following:

  • Gated entry
  • Unit alarms
  • 24/7 video surveillance
  • Well-lit grounds
  • On-site management and staffing

If your facility checks every box on this list, they're probably a great choice for renting storage. (Don't worry: StaxUP Storage - Chula Vista has all of these features.)

What Unit Sizes Are Available?

It's important to know the range of unit sizes available at your chosen facility so you can select the most cost-effective and useful storage option for your needs. There are different-sized units at the StaxUP Storage - Chula Vista, so you can store anything from a few boxes to the whole contents of a big house. Units at this location start extra-small, at 4' x 5', and go all the way to 13' x 40'. Our Chula Vista storage facility even has mailboxes for rent, if you need a safe place to receive mail. 

How Flexible Are the Access Hours?

When you store your things, convenience is very important. Facilities like StaxUP Storage - Chula Vista have 6am-10pm gate hours, so you can access your unit before work or late at night. Make sure that any storage facility you choose has hours that work for you - will you be making visits to your storage unit in the evenings? Are there occasions when you may need to pick something up, especially early or late? Before deciding on a storage facility, find out what their exact hours are and if there are any rules about how they can access your unit.

What Items Are Prohibited?

Each storage facility has a list of disallowed items. To avoid future problems, it's important to know about what's prohibited to store. At StaxUP Storage, for example, the following items aren't allowed:

  • Firearms and combustible materials, including fireworks, fuel tanks, and fertilizer
  • Living animals and plants
  • Food, including canned, perishable, dry, and pet food
  • Items that are illegal to possess in the state of California

Is Insurance Required, and What Are My Options?

StaxUP Storage - Chula Vista is one of many storage facilities that asks tenants to have insurance for the things they store. This can provide you with a sense of security in the event of unforeseen circumstances. Decide what insurance you need and check if the facility has rules or recommendations for third-party coverage.

How Long Do I Need to Commit to My Unit?

Many facilities, including StaxUP Storage, offer month-to-month rentals so that you have the freedom to change to a new unit or leave the facility as needed. When you're renting a storage unit, make sure you know the minimum commitment terms so you have an idea of how long you'll need to stay with your unit before making any changes.

What Amenities Are Provided?

A lot of modern self storage facilities have a lot of nice extras that make your stay easier. You can pay your bills online at StaxUP Storage, and some units have drive-up access for quick and easy loading and unloading. Our facility also sells moving and packing supplies in case you find that you need an extra box or another layer of bubble wrap.

Is There Vehicle Storage Available?

If you're trying to free up space in your driveway, you may be wanting to store your boat, car, or RV in a storage facility. Some facilities allow you to park a vehicle inside your unit, while some facilities (including StaxUP Storage - Chula Vista) offer parking spaces for outdoor vehicle storage. Make sure to ask the team at the storage facility where you're allowed to park your vehicle and what the terms of vehicle storage are.

How Are Payments Handled?

To avoid surprises, you should know how to make a payment. Customers at StaxUP Storage can pay online or set up autopay. Ask about payment plans, late fees, and any savings that might be available for long-term rentals.

What Sets This Facility Apart?

Last but not least, don't be afraid to ask what makes this place special. StaxUP Storage - Chula Vista is proud to offer great customer service, secure units, and up-to-date features. You can feel confident that you've made the right choice when you hear from the team directly about their dedication to excellence.

Why Choose StaxUP Storage?

StaxUP Storage provides everything you need for a self storage unit in Chula Vista, including security, ease of access, and excellent customer service. No matter what you need, our team is ready to help you find the right unit. We will ensure a smooth process and the expert handling of your belongings.


StaxUP Storage will take care of your needs with professionalism and care, whether you're getting rid of clutter, getting ready to move, or keeping things for your business. Get in touch with our professional team right away to get started!

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StaxUP Storage
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